Customer Service Center Hours Reduced
Starting May 20, 2013, Unemployment Insurance customer service center hours were reduced to 8 a.m. – 12 noon due to a federal funding shortfall. The EDD urges our customers to use self-service options whenever possible, such as:
- eApply4UI: Apply or re-open your claim online.
- EDD Web-CertSM: Certify for benefits online.
- EDD Tele-CertSM: Certify for benefits over the phone.
- UI FAQs: Find answers to commonly asked questions.
- Ask EDD: Find information about EDD programs and submit questions about your claim online.
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Unemployment Insurance (UI) Self-Service Options
The Employment Development Department (EDD) encourages our customers to use self-service options whenever possible. A listing of UI Self-Service options include:
- eApply4UI: Apply or re-open your claim online.
- EDD Web-CertSM: Certify for benefits online.
- Tele-CertSM: Certify for benefits over the phone.
- UI FAQs: Find answers to commonly asked questions.
- Ask EDD: Find information about EDD programs and submit questions about your claim online.
For more information, visit our website at www.edd.ca.gov, follow us on Twitter, like our Facebook page, and watch or subscribe to our YouTube channel.
News and Announcements
- New Developments on Federal Unemployment Extensions (Updated May 21, 2013)
- California’s unemployment rate decreases to 9.0 percent; Nonfarm payroll jobs increase by 10,400
- Unemployment Insurance customer service center hours being cut; Serious federal underfunding leads to reductions in service hours
- Job fair in Lemoore continues Governor’s initiative of matching veterans with employers and jobs
- In California, Sequestration cuts will trigger reductions in federal unemployment extension benefits beginning April 28; EDD services for the unemployed also impacted by cuts
- Sequestration Reduction Calculator of Federal Extension Benefits Now Available.
- State of California’s newly redesigned CalJOBSSM online job system is open for business; Popular job site offers new features for both job seekers and employers
- Introducing the New CalJOBSSMfor job seekers and employers (Updated April 15, 2013)
- Applying for California State Disability Insurance now Easier with Online Services
- How to avoid common mistakes that can lead to improper payments and penalties in the Unemployment Insurance Program. Learn more about the eligibility and reporting requirements of the UI Program to avoid penalties as a claimant and additional costs as an employer.
- EDD Debit CardSM Information (Updated August 31, 2012)
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