Troubleshooting: Accessing SDI Online
If you are having trouble accessing the SDI Online system, please follow the instructions below:
- Close all web browsers on your computer.
- Clear out ALL cookies and browser cache data for each web browser on your computer. Depending on what version and browser you are using, the instructions may vary. Below are links to instructions provided by different browser vendors.
If you continue to have trouble logging in to SDI after following the instructions above, please contact SDI by phone at one of the phone numbers below:
1-866-352-7675 (California State Government Employees only)
Paid Family Leave
1-877-945-4747 (California State Government Employees only)
- SDI Online
- Disability Insurance Automated Phone Information System
- Paid Family Leave Automated Phone Information System
- Disability Insurance Office Locations
- Paid Family Leave Office Locations