FAQs – Work Opportunity Tax Credit Online (eWOTC)

What is WOTC?

The WOTC promotes the hiring of individuals who qualify as members of target groups, by providing a federal tax credit incentive of up to $9,600 for employers who hire them.

The American Taxpayer Relief Act of 2012 (P.L. 112-240) extends the WOTC to December 31, 2013. The WOTC has two purposes:

  • To promote the hiring of individuals who qualify as a member of a target group.
  • To provide a federal tax credit to employers who hire these individuals.

The Employment Development Department is the WOTC certifying agency for California employers.

What is eWOTC?

California’s electronic WOTC (eWOTC) application process is a paperless alternative to the original WOTC application process which requires employers to mail the IRS Form 8850 and Department of Labor (DOL) Individual Characteristics Form (ICF) 9061 and any supporting documentation to their State Workforce Agency. eWOTC allows California employers (or any tax credit agent/consultant that holds a current and valid power of attorney for an employer) to submit and manage WOTC Requests for Certification Applications online.

To take full advantage of the benefits offered by eWOTC, effective May 1, 2014, employers with 25 or more employees and all agents/consultants must complete a one-time eWOTC enrollment process to be able to submit online WOTC Request for Certification Applications.

Employers with 24 employees or less, without agent/consultant representation, are also encouraged to submit new applications online through eWOTC, but they also have the option to mail the applications to:

Employment Development Department
Attn: Work Opportunity Tax Credit Authorization Center
2901 50th Street
Sacramento, CA 95817

Please note that mailed applications will take longer to process. The WOTC Customer Service team is available to assist employers and agents/consultants with technical issues.

After completing my WOTC application I selected “Submit Single Application” and realized I made an error on my application. How can I fix the mistake?

You must wait until after the Request for Certification application is processed and a letter is mailed to the employer’s address that was provided to WOTC. After the application is processed, you can make a correction request for a reevaluation of your application.

How can I submit one application online to WOTC?

Select Submit Single Application under the Manage Applications navigation option

What are the requirements for a batch file transfer to be accepted for processing?

The input file MUST meet the following requirements to be accepted for processing:

  • Batch input file must be of content type text/xml
  • Batch input file extension must be .xml
  • Total size of the batch file doesn’t exceed 2 MB
  • Maximum number of WOTC applications per batch must not exceed 500.
  • For more information on how to submit multiple WOTC applications online through eWOTC, log in to eWOTC and select "eWOTC Information and Instructions" under the "Help" tab, and then select "Submitting Multiple Applications" to find instructions as well as reference to the document that describes the structure of the upload file.

Any file that is in violation of the stated restrictions above will not be processed.

Why can’t I upload multiple applications? The “Browse” and “Upload File” options are grayed out or not available to select.

If the “Browse” and “Upload File” options are grayed out or not available to select:

  • Log out and log back in to eWOTC. Once logged back in to eWOTC, select “Submit Multiple Applications” below Manage Applications. You should now be able to upload multiple Requests for Certification Applications.
  • If the “Browse” and “Upload File” options are still not available to select, you have not been verified to submit multiple WOTC Applications and must contact WOTC.

How will I know when and how of my WOTC applications were processed through eWOTC?

There are three ways you can view your submitted WOTC applications:

  • To search by the month and year the application was submitted online, go to the "View Prior Submissions" option.
  • To search for a specific online submitted application, go to the "Application Search" option.
  • To view the status of a case submitted via mail or eWOTC that has been processed after July 18, 2011, go to the "Reviewed Case Status" option.

View Prior Submissions

  • Under Manage Applications, select "View Prior Submissions".
  • Select the postmark month and year of the applications you would like to view by using the drop-down menus, and then select "Display Applications". (The Postmark Date is the same as the date of submission for your Request for Certification Application(s).)
  • Next to each Application ID, there will be a list of the potentially eligible Target Groups you applied for, the employer’s FEIN, and the employee’s Social Security number and last name. The current status is listed for each application submitted. View the Determination Statuses section for status definitions.
  • If you select the Application ID number, you can view/print a copy of your Request for Certification Application.
  • If the application has been processed, there will be a link under the "Letter" column. If the application has been process, you will be able to select “View” in the Letter column.

Application Search

  • Under Manage Applications, select "Application Search".
  • Enter at least one of the following to search for a submitted WOTC application:
    • FEIN
    • Application ID
    • Applicant/Employee’s Social Security number
    • Applicant/Employee’s Last Name
    • Determination date range
    • Postmark date range
  • Select "Search". If the application has been processed, there will be a link under the "Letter" column

If the application has been processed, you will be able to select “View” in the Letter column.
Reviewed Case Status

  • Under Manage Applications, select the "Reviewed Case Status" link.
  • Enter at least one of the following to search for a submitted WOTC application:
    • FEIN
    • Applicant/Employee’s Social Security number
  • Select the "Find Case" button.
  • If there are any submitted applications that match the search criteria you entered, they will display in the table.
  • Next to each Case ID, the employer’s FEIN, the applicant/employee’s Social Security number, applicant’s name, and the postmark date (date of online submission) are shown. The current status is listed for each application submitted. To find out the definitions for different Determination Statuses, select "eWOTC Information and Instructions" under "Help", and then select "Determination Statuses".
  • If the application has been processed, there will be a link under the "Letter" column.

If the application has been processed, you will be able to select “View” in the Letter column.

My upload indicates that an application was denied because of “Power of Attorney not found for this employer.” What should I do?

This message indicates that the Power of Attorney (POA) referenced on the application is new to our system or it has expired. Please note that your application will not be certified until the original POA form is received and processed by the WOTC office.

Can I FAX my WOTC application to you for faster consideration than eWOTC or mailing?

The California WOTC Center will not accept faxed applications. When you submit a single WOTC Application (Request for Certification) or multiple WOTC Applications (via the batch file transfer), each application can only be sent once, either through the eWOTC or through the mail. Applications are processed in the order of which they are received.

I am having trouble sending my WOTC Requests for Certification application electronically. Is there a time limit on mailing the applications to WOTC?

There is a Federal 28-day timeliness rule. For eWOTC, the Post mark date (PMD) is the same as the date submitted online. Weekends and holidays are excluded.

I am getting ready to complete an WOTC application online through eWOTC. What is the minimum acceptance criteria?

When submitting a single Request for Certification application using the “New WOTC Application” option through eWOTC, the below criteria must be provided.

When submitting a single Request for Certification Application using the “New WOTC Application” option through eWOTC, the below criteria must be provided.

When employers and agents/consultants submit multiple Requests for Certification Applications through the “Upload WOTC Applications” option, any information missing from the below criteria will be marked with an Incomplete status. It is the responsibility of the employer/agent/consultant to correct any incomplete submissions; otherwise the California WOTC Center cannot process these Requests for Certification.

  • Employee First and Last name
  • Employee Social Security Number
  • Employee’s Street Address, City, State and ZIP Code
  • Employer FEIN (Federal Employment Identification Number)
  • Employer’s Business Name
  • Employer’s Telephone Number
  • Employer’s Street Address, City, State and ZIP Code
  • Date Employee Gave Information
  • Date Employee Was Offered Job
  • Date Employee Was Hired
  • Date Employee Started Job
  • Indicator of Previous Employment
  • Starting/Hourly Wage
  • Occupational Group
  • For Single Requests for Certification Applications: You must select the yes or no radio button for each question.
  • Date of Birth is required for the following Target Groups:
    • Supplemental Nutrition Assistance Program (SNAP) also known as food stamps; target group “G”
    • Designated Community Resident; target group “D”
    • Summer Youth; target group “F”

What are the maximum benefit amounts for each Target Group?

The current maximum potential benefit amounts for each Target Group are as follows:

  • Group A - $2400 - Qualified Short-Term Recipients of Temporary Assistance to Needy Families (TANF)
  • Group B - Qualified Veterans
    Ba - $2400
    Bb - $4800
    Bc - $9600
    Bd - $2400
    Be - $5600
  • Group C - $2400 - Qualified Ex-Felon
  • Group D - $2400 - Qualified Designated Community Resident
  • Group E - $2400 - Qualified Vocational Rehabilitation Referral
  • Group F - $2400 - Qualified Summer Youth Employee
  • Group G - $2400 - Qualified Food Stamp (SNAP) Recipient
  • Group H - $2400 - Qualified Supplemental Security Income Recipient
  • Group I - Up to $9000 - Qualified Long-Term Family Assistance Recipient

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