FAQs – Work Opportunity Tax Credit Online (eWOTC)

What is WOTC?

The WOTC promotes the hiring of individuals who qualify as members of target groups, by providing a federal tax credit incentive of up to $9,600 for employers who hire them.

The American Taxpayer Relief Act of 2012 (P.L. 112-240) extends the WOTC to December 31, 2013. The WOTC has two purposes:

  • To promote the hiring of individuals who qualify as a member of a target group.
  • To provide a federal tax credit to employers who hire these individuals.

The Employment Development Department is the WOTC certifying agency for California employers.

What is eWOTC?

California’s electronic WOTC (eWOTC) application process is a paperless alternative to the original WOTC application process which requires employers to mail the IRS Form 8850 and Department of Labor (DOL) Individual Characteristics Form (ICF) 9061 and any supporting documentation to their State Workforce Agency. eWOTC allows California employers (or any tax credit agent/consultant that holds a current and valid power of attorney for an employer) to submit and manage WOTC Requests for Certification Applications online.

It is not mandatory for employers and/or agents/consultants to use eWOTC. Employers and agents/consultants still have the option to send WOTC Requests for Certification Applications by mail.

After completing my WOTC application I selected the “Submit Application” button and realized I made an error on my application. How can I fix the mistake?

You must wait until after the Request for Certification application is processed and a letter is mailed to the employer’s address that was provided to WOTC. After the application is processed, you can make a correction request for a reevaluation of your application.

I just want to submit one application to WOTC. What link do I use?

From the eWOTC Home page or from the Manage Applications tab, you can select the “New eWOTC Application” link.

What are the requirements for a batch file transfer to be accepted for processing?

The input file MUST meet the following requirements to be accepted for processing:

  • Batch input file must be of content type text/xml
  • Batch input file extension must be .xml
  • Total size of the batch file doesn’t exceed 2 MB
  • Maximum number of WOTC applications per batch must not exceed 500.
  • For more information on how to submit multiple WOTC Applications online through eWOTC, you will need to be logged in to eWOTC and select “eWOTC Information and Instructions” under the “Help” tab, and then select the “Submitting Multiple WOTC Applications” link to find instructions as well as a link to the WOTC XML schema.

Any file that is in violation of the stated restrictions above will not be processed.

Why can’t I upload multiple applications? The “Browse” and “Upload” buttons are grayed out.

If the “Browse” and “Upload File” buttons are grayed out:

  • Log out and log back in to eWOTC. Once logged back in to eWOTC, select the “Upload WOTC Applications” link under Manage Applications. You should now be able to upload multiple Requests for Certification Applications.
  • If the “Browse” and “Upload File” buttons are still grayed out, you have not been verified to submit multiple WOTC Applications and must contact WOTC.

How will I know when and how of my WOTC applications were processed through eWOTC?

There are two ways you can view your submitted WOTC applications. To search by the month and year you submitted applications, you can use the “View Applications” option. To search for a specific application, you can use the “Advanced Search” option.

Viewing Applications

  • Under Manage Applications, select the “View Applications” link.
  • Select the postmark month and year of the applications you would like to view by using the drop-down menus, and then select the “Display Applications” button. (The Postmark Date is the same as the date of submission for your Request for Certification Application(s).)
  • Next to each App ID there will be a list of the potentially eligible Target Groups you applied for, the employer’s FEIN, and the employee’s Social Security Number and last name. The current status is listed for each application submitted. To find out the definitions for different Determination Statuses, select “eWOTC Information and Instructions” under the “Help” tab, and then select the “Determination Statuses” link.
  • If you select on the App ID number, you can view/print a copy of your Request for Certification Application.
  • If the application has been processed, there will be a link under the “Letter” column.

Advanced Search

  • Under Manage Applications, select the “Advanced Search” link.
  • Enter at least one of the following to search for a submitted WOTC application:
    • FEIN
    • Application ID
    • Applicant/Employee’s Social Security Number
    • Applicant/Employee’s Last Name
  • Select the “Search” button.
  • If there are any submitted applications that match the search criteria you entered, they will display in the table.
  • Next to each App ID, the employer’s FEIN, the applicant/employee’s Social Security Number and last name, the postmark date (or date of online submission) are shown. The current status is listed for each application submitted. To find out the definitions for different Determination Statuses, select “eWOTC Information and Instructions” under the “Help” tab, and then select the “Determination Statuses” link.
  • If you select on the App ID number, you can view/print a copy of your Request for Certification Application.
  • If the application has been processed, there will be a link under the “Letter” column.

My upload indicates that an application was rejected because of “Power of Attorney not found for this employer.” What should I do?

This message indicates that the Power of Attorney (POA) referenced on the application is new to our system or it has expired. Please note that your application will not be certified until the original POA form is received and processed by the WOTC office.

Can I FAX my WOTC Application to you for faster consideration than eWOTC or mailing?

The California WOTC Center will not accept faxed applications. When you submit a single WOTC Application (Request for Certification) or multiple WOTC Applications (via the batch file transfer), each application can only be sent once, either through the eWOTC or through the mail. Applications are processed in the order of which they are received.

I am having trouble sending my WOTC Requests for Certification Application electronically. Is there a time limit on mailing the applications to WOTC?

There is a Federal 28-day timeliness rule. For eWOTC, the Post mark date (PMD) is the same as the date submitted online. Weekends and holidays are excluded.

I am getting ready to complete an WOTC application online through eWOTC. What is the minimum acceptance criteria?

When submitting a single Request for Certification Application using the “New WOTC Application” option through eWOTC, the below criteria must be provided.

When employers and agents/consultants submit multiple Requests for Certification Applications through the “Upload WOTC Applications” option, any information missing from the below criteria will be marked with an Incomplete status. It is the responsibility of the employer/agent/consultant to correct any incomplete submissions, otherwise the California WOTC Center cannot process these Requests for Certification.

  • Employee First and Last name
  • Employee Social Security Number
  • Employee’s Street Address, City, State and ZIP Code
  • Employer FEIN (Federal Employment Identification Number)
  • Employer’s Business Name
  • Employer’s Telephone Number
  • Employer’s Street Address, City, State and ZIP Code
  • Date Employee Gave Information
  • Date Employee Was Offered Job
  • Date Employee Was Hired
  • Date Employee Started Job
  • Indicator of Previous Employment
  • Starting/Hourly Wage
  • Occupational Group
  • For Single Requests for Certification Applications: You must select the yes or no radio button for each question.
  • Date of Birth is required for the following Target Groups:
    • Supplemental Nutrition Assistance Program (SNAP) also known as food stamps; target group “G”
    • Designated Community Resident; target group “D”
    • Summer Youth; target group “F”

What are the maximum benefit amounts for each Target Group?

The current maximum potential benefit amounts for each Target Group are as follows:

  • Group A - $2400 - Qualified Short-Term Recipients of Temporary Assistance to Needy Families (TANF)
  • Group B - Qualified Veterans
    Ba - $2400
    Bb - $4800
    Bc - $9600
    Bd - $2400
    Be - $5600
  • Group C - $2400 - Qualified Ex-Felon
  • Group D - $2400 - Qualified Designated Community Resident
  • Group E - $2400 - Qualified Vocational Rehabilitation Referral
  • Group F - $2400 - Qualified Summer Youth Employee
  • Group G - $2400 - Qualified Food Stamp (SNAP) Recipient
  • Group H - $2400 - Qualified Supplemental Security Income Recipient
  • Group I - Up to $9000 - Qualified Long-Term Family Assistance Recipient

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