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Employment Development Department
Employment Development Department

Unemployment Insurance

Intermittent Issues with UI OnlineSM and UI Online MobileSM (IVR available)

Some UI Online and UI Online Mobile customers are experiencing intermittent issues accessing their account. The EDD is working to resolve the issue. If you are unable to access your account, please try again and resubmit your request.

During this time, you may get information on your last payment issued, certify for continued benefits using EDD Tele-Cert, and listen to general information about Unemployment Insurance using the UI Self-Service Phone Line at 1-866-333-4606. Information for your EDD Debit CardSM can be obtained online at the Bank of America EDD Debit CardSM website.

We apologize for any inconvenience you may experience during these times and appreciate your patience.

Attention Piece-Rate Workers:

Assembly Bill (AB) 1513 approved a one-time, retroactive payment for some piece-rate workers in the State of California for “rest and recovery periods” from 2012-2015. You do not have to report this one-time payment to the EDD when certifying for continued UI benefits. However, you must continue to report all other wages and income received.

If you have already reported your retroactive payment, Contact EDD or send a secure message from your UI Online account.

For more information about AB 1513, visit the Department of Industrial Relations website to view the AB 1513 Fact Sheet and FAQs.

The Unemployment Insurance (UI) program pays benefits to workers who have lost their job and meet the program’s eligibility requirements. If you have become unemployed, you may file a UI claim. You may be eligible for UI benefits if you meet all eligibility requirements. After you have filed a claim, you must continue to certify for benefits and meet eligibility requirements in order for the EDD to pay you benefits. Use the information below to access unemployment related services and information.