Certifying for Unemployment Insurance (UI) Benefits Process
In order to be eligible to receive benefit payments, you must certify for continued benefits to meet all eligibility requirements.
Certifying for continued benefits is answering the continued claim questions that determine your weekly eligibility for benefit payments. You may submit your certification online, by phone, or by mail.
A general overview of the steps in the certifying process:
- The EDD notifies you that you have weeks available for certification.
If you are registered with UI OnlineSM log in to your account and check the “Notifications” section on the homepage. If there are weeks available, a “Certify for Benefits” button will appear. If not, the system will advise you when to check back.
You can also receive a paper Continued Claim Form (DE 4581) in the mail. Follow the instructions provided on the form.
Important: You must submit your certifications by the due date indicated on the form or in the “Notifications” section on your UI Online homepage. Failure to certify timely for benefits may affect your eligibility for the week(s).
- Customers certify for continued benefits.
You can certify for benefits online, by phone, or by mail. Be sure to carefully review all of your answers for accuracy. If you notice an error after you have submitted your certification, contact the EDD immediately by calling 1-800-300-5616 or submitting a question in Ask EDD. Be sure to include the week ending date, the corrected information, and a brief explanation.
- The EDD determines eligibility of benefits.
Based on the certification, the EDD decides if you meet eligibility requirements to collect benefits.
- Receive benefit payments.
If you are eligible, you will receive benefit payments. If you are found ineligible, you will NOT receive payment and will receive a Notice of Determination (DE 1080CZ) from the EDD.
Typically, the process repeats every two weeks.
Below are some helpful resources that contain information about Unemployment Insurance.