Managing Your UI Claim
The following information will help you manage your UI claim.
- UI OnlineSM
Use UI OnlineSM to access claim information, certify for benefits, and manage your claim 24 hours a day, 7 days a week.
- Eligibility Determination Interview
If there is a question about your eligibility to receive UI benefits, an eligibility determination interview must be conducted before benefits can be legally paid to you. An eligibility determination interview is conducted over the phone by an EDD representative.
- Completing the Continued Claim Form
The Continued Claim Form is sent with your claim materials after EDD processes your application for UI benefits. Carefully complete and mail the Continued Claim Form on the date shown on the front of the form. UI benefits are paid after a properly completed and signed Continued Claim form is submitted to the EDD. To learn how to certify for benefits using UI OnlineSM or paper form, select a video below.
- Completing the Continued Claim Form Tip Sheet: English | Spanish | Chinese | Vietnamese (PDF)