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Employment Development Department
Employment Development Department

Ways to File or Reopen Your Unemployment Insurance Claim

En español

The Employment Development Department (EDD) offers several methods for filing or reopening Unemployment Insurance (UI) claims.

File a Claim Online (Recommended)

Use eApply4UI to file a new claim and apply for UI benefits.

Advantages of eApply4UI

For more information or to file a new UI claim online, use eApply4UI.

Reopen an Existing Claim With UI Online (Recommended)

The fastest way to reopen your claim is through UI OnlineSM. Log in to Benefit Programs Online and select UI Online to access your account and then select Reopen Your Claim to begin. 

Visit the Reopen Your Claim with UI Online page for step-by-step instructions.

Advantages of UI Online

File or Reopen by Phone

You can file or reopen a UI claim over the phone with an EDD customer service representative at the number listed below:

Call the EDD between 8 a.m. and 12 noon (Pacific time), Monday through Friday, except on state holidays.

File or Reopen by Paper

You can file or reopen a UI claim by using our paper Unemployment Insurance application through eApply4UI. The application can be completed online and printed, or it can be printed and completed by hand. For faster processing of your paper application, fax it to the fax number listed on the application.

Special Instructions for Ex-Servicemembers and Federal Employment

File a New Claim

If you served in the Military during the last 18 months and/or if you worked for an agency of the Federal government during the last 18 months, you may be able to file a new claim by phone or by using our paper Unemployment Insurance application available through eApply4UI. The application can be filled out online and printed, or printed and completed by hand. For faster processing of your paper application, fax it to the EDD office listed on the application.

Reopen an Existing UI Claim

The fastest way to reopen an existing claim is through UI Online. Log in to Benefit Programs Online and select UI Online to access your account and then select Reopen Your Claim to begin. 

Visit the Reopen Your Claim with UI Online page for step-by-step instructions.