• Most of our customers are sent SDI checks within two weeks after a properly completed claim is received in the SDI field office. By filling in your application completely and verifying that all information is correct, you play a key role in ensuring prompt benefit check delivery.

• Please allow ten days from the date the check was issued for postal delivery or return of a check.
  
  If it has been over ten days since the check was issued, contact SDI. SDI will investigate to determine if your check has already been cashed and, if it has, will request that you receive a copy of the check and endorsing signature. If the signature is yours, you need take no further action. If the endorsement is not yours, contact SDI for further instructions.
  
  CAUTION!! A "stop payment" cannot be reversed. If you receive the original check after returning the affidavit, you must return the check and wait for the replacement check. If you cash the original check, the State Controller's Office will refuse to honor it and will not pay the amount shown on the check.

• Checks are negotiable for one year. If your check has "expired", contact SDI for replacement instructions.

• The DE 2500A, commonly called a continued claim certification, is your request for continued disability benefits. By signing and dating the front of the form, you certify that during the dates shown on the continued claim certification you were still disabled. If you recovered or returned to work part- or full-time, please fill in the appropriate area on the front of the continued claim certification.
  
  With your signature, you are also certifying that you have listed all moneys received during the dates on the front of the continued claim certification. On the back of the continued claim certification, list all moneys received from any source. Some examples are wages from your employer, sick leave benefits, Workers' Compensation benefits, pension, loan, gift, and military reserve or National Guard pay. If you are unsure how to fill out any of the requested information spots, please write "Unknown" in the appropriate spot and SDI will investigate for you. After investigation, SDI notifies you of our findings by sending you a check, a partial check, or a notice that we are unable to issue a check. If you receive a partial check or a notice that we are unable to issue a check, you will also receive an explanation regarding our determination.
  
  And finally, if you have changed your address and/or telephone number, please let us know in the appropriate section.

• Return the continued claim certification form on the date indicated after the "and" date, unless you've recovered from your disability or returned to work before that date. We strongly recommend that you do not return your continued claim certification prior to that date because it shortens the period of time for which we can pay you. We can pay only for the days up to the postmark date or the signature date, whichever is earlier.
  
  Remember, if you have recovered, returned to work, or are receiving money from any source, you must advise us by filling in the appropriate areas on the continued claim certification form.

• Normally, we issue a check within seven days after we receive your completed continued claim certification. It could take longer if we need to verify any information. You help us maintain prompt check delivery and play a vital role in the continued claims process when you fill in your continued claim certification completely and verify that all information is correct.

• No. All checks are printed and mailed out from a central location.

• SDI can issue benefits only up until the date your doctor confirms you are disabled. If you and your doctor agree that your disability goes beyond that date, and you cannot return to your regular or customary work, you can extend your claim if you have benefits available. In the same envelope as your notice, you should have also received a Physician's Supplemental Certificate, DE2525XXA. Ask your doctor to complete the DE2525XXA and send it back to the address shown on the form. If you did not receive the Physician's Supplemental Certificate, contact SDI for further information.



• If your doctor informs you your disability will be longer than first estimated, you may request a Physicians Supplemental Certificate, DE 2525XXB be sent to you prior to the estimated date of recovery in order to keep the 14 day payment cycle of your DI benefits from being interrupted.

• If you feel you cannot return to work performing your regular or customary job duties, you should discuss your situation with your doctor. You may also seek the opinion of another doctor. If you do see another doctor, contact SDI to get supplemental forms for him or her to complete.

For more information please call SDI at 1-800-480-3287 or 1-866-658-8846 (En Español)