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Frequently Asked Questions
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The Employment Development Department (EDD) receives hundreds of e-mails each day on a variety of
different topics. Below you will find some of the most frequently asked questions (FAQs) and their answers. Before
you e-mail your question to us, please review the following list of questions we are asked most often. Your
question may have already been answered. If not, please, e-mail your question, and we will answer it as soon as
possible.
Unemployment Insurance . . . How do I. . .
- Get through to someone when I call?
- Reach a "live" person?
- File a claim, reactivate my claim, or file a Federal extension?
- Discontinue my benefits?
- Change my address and or telephone number?
- Reschedule my phone interview?
- Get a continued claim form (DE 4581)?
- Speak to someone in-person about UI?
- File a claim on-line if I was in the military,
worked for the federal government , worked outside of California, applied for UI in
another state, or was issued a form by my employer or union? Your on-line application
tells me to file by calling EDD; I would rather file on-line.
- Get a copy of my Form 1099G?
- Find out the status of my claim?
- File my claim when my on-line e-Apply4UI application was rejected?
- Find out why I was denied benefits?
I paid into the UI system.
- Change information on a claim I filed electronically?
- Find out if my check has been mailed?
- Get a copy of my UI records?
- Report fraud?
- Check on my claim status? I filed a claim
using one of your on-line applications, it's been 10 days and I haven't received
any information. What should I do?
More FAQs on Unemployment Insurance
Disability Insurance . . . How do I. . .
- Request a claim form?
- Report fraud?
More FAQs on Disability Insurance
Paid Family Leave . . . How do I...
-
File a claim?
- Download or order forms and publications?
More FAQs on Paid Family Leave:
General
Employees
Employers
Medical Providers
Payroll Tax . . . How do I . . .
- Change my address?
- Get an employer account number?
- Download or order forms and publications?
- Find the current rates and withholdings tables?
- Report fraud?
Other . . . How do I . . .
- Get information about my wages, hours, or working conditions?
- Obtain required posters for my business?
- Contact EDD or find an EDD office?
- Subscribe to EDD's e-mail service?
More FAQs
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The Employment Development Department is an equal opportunity employer/program.
Auxiliary aids and services are available upon request to individuals with disabilities.
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