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Mission Statement:
The Employment Development Department promotes California's economic growth by
providing services to keep employers, employees, and job seekers competitive.
Vision
The Employment Development Department will be universally recognized
for its outstanding customer service and will be considered a
model for public agency quality and fairness.
Values
The Employment Development Department has developed a set of values
to ensure the people of California are served with fairness, honesty,
and integrity. These values include:
- Service
- We provide efficient, quality service to our customers --
including each other.
- People
- We are EDD's most important resource and we invest in ourselves.
- Caring and Respect
- We treat everyone with courtesy, dignity and consideration.
- Communication
- We strive for understanding through open, timely and clear
communication.
- Leadership
- We define our vision, accomplish our goals and embrace change
to ensure progress.
- Teamwork
- We make each person a part of the team by active employee
participation.
- Accountability
- As holders of the public trust we use our resources effectively
and continually improve the quality of our services.
- Citizenship
- We are responsive members of the communities in which we live
and work.
