Telephone Listings
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The telephone numbers listed here can be called for unemployment insurance
services. Please notice that we have separate telephone numbers for English,
Spanish, Chinese, and Vietnamese speaking customers. A separate telephone
number is also available for customers who call using a teletypewriter.
If you are calling to file a claim, you must call by
Friday to receive credit for the week. Business hours (all times are Pacific
Time) for calling the listed telephone numbers are:
- General unemployment insurance benefit information (Recording):
Twenty-four hours a day, seven days a week, including holidays.
- Unemployment insurance check information
(Interactive Recording):
Monday through Saturday: 6 a.m. to midnight
Sunday: 6 a.m. to 9 p.m.
Before placing your call, review Using the
Automated Telephone Information System to learn about our menu options.
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TELEPHONE LISTING - BY LANGUAGE
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ENGLISH
Filing Claims
Check Information
General Information
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............1-800-300-5616 |
ESPAÑOL
Presentación de Solicitudes
Información sobre su Cheque
Información General
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............1-800-326-8937 |
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............1-800-547-3506
............1-866-303-0706
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............1-800-547-2058 |
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TELETYPEWRITER (TTY) USERS
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1-800- 815-9387
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Deaf and hard of hearing callers can contact
EDD:
- Directly (without using the California Relay Service):
By TTY
using this telephone number. The TTY is a telecommunications device
for the deaf and hard of hearing, this telephone number does not accept
voice calls.
- Indirectly:
Through the California Relay Service. If
calling via the California Relay Service you must provide the EDD telephone
number to the California Relay Service operator. (Customers calling
outside of California should use their state's relay service.)
We encourage deaf and hard of hearing callers to contact us by using the
TTY toll-free number. This will put you in direct contact with an EDD
customer service representative who can provide you with unemployment
insurance services.
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