Days and Hours of Service

EDD representatives are available by telephone:

  • Monday through Friday from 8 a.m. to 12 noon Pacific time. (Full range of services)

NOTE: Effective May 20, 2013, EDD representatives will only be available by telephone from 8 a.m. to 12 noon, Monday through Friday, and are unavailable on California state holidays.

SAVE TIME!

File Online!
The fastest way to open a new claim or re-open an existing claim.
File online for unemployment insurance benefits any time, at your convenience, in English or Spanish.



Available 24 hours a day, 7 days a week, including holidays.


E-mail Questions!
The easiest way to ask questions about your claim. Representatives respond within 5 days.

Available 24 hours a day, 7 days a week, including holidays.

Call the Self Service Information Line!
The quickest way to access your check information and to obtain the location of your local One-Stop Career Center.

Get check information without waiting.
Available 24 hours a day, 7 days a week, including holidays.
To speak with a representative, please call the Main Telephone Numbers.