Days and Hours of Service
EDD representatives are available by telephone:
- Monday through Friday from 8 a.m. to 12 noon Pacific time. (Full range of services)
NOTE: Effective May 20, 2013, EDD representatives will only be available by telephone from 8 a.m. to 12 noon, Monday through Friday, and are unavailable on California state holidays.
SAVE TIME!
File Online!
The fastest way to open a new claim or re-open an existing claim.

Available 24 hours a day, 7 days a week, including holidays.
E-mail Questions!
The easiest way to ask questions about your claim. Representatives respond within 5 days.
Available 24 hours a day, 7 days a week, including holidays.
Call the Self Service Information Line!
The quickest way to access your check information and to obtain the location of your local One-Stop Career Center.
Get check information without waiting.
Available 24 hours a day, 7 days a week, including holidays.
To speak with a representative, please call the Main Telephone Numbers.
Self-Service Options
- Apply for UI or Re-open a UI Claim Online
- Certify for UI Benefits Online
- Certify for UI Benefits by Phone
- Access UI Payment Information by Phone
- Forms and Publications
- More Help for the Unemployed
Top Links This Month
- EDD Web-CertSM
- UI Telephone Numbers
- Filing a Claim
- Managing Your UI Benefits
- Apply for UI Benefits Info
- Eligibility


FAQs