How to File a Disability Insurance Claim in SDI Online
The fastest and easiest way to file a disability insurance claim is online through SDI Online.
1. Gather Required Information.
You must provide the following information to file a DI claim:
- First and last name.
- Social Security number.
- California Driver License number.
- Most current employer’s business name, phone number, and mailing address (as stated on your W-2 or paystub).
- Last date you worked your regular duties and hours or date you began working at less than full duty or modified duty.
Provide the information below ONLY if it applies to you:
- Any wages you received or expect to receive from your employer (sick leave, paid-time-off (PTO), vacation pay, annual leave, and wages earned after you stopped working).
- Any workers’ compensation claim information, if applicable.
- If you receive in-patient treatment at an alcoholic recovery home or drug-free facility, provide the name, address, and phone number of the home or facility.
2. Register for SDI Online.
Visit SDI Online to register for an SDI Online account and create a username and password. An Employment Development Department (EDD) Customer Account Number will be provided upon completion of the registration process. A notification of registration will also be sent to you via email and US Postal Service. You will now be able to log in to your account to file a claim.
3. Log Into SDI Online to File a New Claim.
Follow these directions to file a new claim through SDI Online:
- Select “File a New Claim” under the Main Menu on your home page.
- Select “Disability Insurance” and follow the steps on each section to fill out the form.
- Review your completed form information for accuracy.
- Select “Submit” to send the completed SDI Online Part A – Claimant’s Statement to the EDD.
- On the confirmation page, be sure to write down the Form Receipt Number. You will provide this number to your physician/practitioner.
- When to submit a claim: Submit your claim no earlier than nine days after the first day your disability begins, but no later than 49 days after your disability begins or you may lose benefits.
- Duplicate claims: Do not submit duplicates of the same claim. This will delay claim processing.
4. Contact Your Physician/Practitioner to Submit Your Medical Certification.
Provide your Form Receipt Number to your physician/practitioner so they can submit the medical certification. The physician/practitioner must submit the certification no later than 49 days after your disability begins or you may lose benefits. Be sure to talk to your physician/practitioner about their process for submitting a DI claim; they do not all follow the same process. You are responsible for obtaining a Physician/Practitioner Certification for your disability. Your claim will be returned if the physician/practitioner Certification is not received within 30 days.
Properly completed claims: A properly completed application will include the Part A - Claimant’s Statement (information the claimant submits) and Part B - Physician/Practitioner’s Certificate (the information physician/practitioner submits). Your claim will not be processed until all the required sections of the application are received. If your physician/practitioner is unable to submit your medical certification using SDI Online, please obtain a paper Claim for Disability Insurance (DI) Benefits (DE 2501) form by:
- Visiting Online Forms and Publications and ordering a form online to have it mailed to you.
- Obtaining the form from your physician/practitioner or employer.
- Sending an online message through Ask EDD.
- Visiting an SDI Office.
- Calling 1-800-480-3287.
5. Completion of Your DI Claim Filing.
Once your physician/practitioner submits your medical certification to the EDD, you have successfully filed a DI claim. The EDD will contact you with the status of your claim. If you want additional information on how to file a claim online through SDI Online, review the Claimant Tutorial.
Please note that your employer will be notified that you have submitted a DI claim. However, your detailed information is confidential and will not be shared with your employer.
For more information, visit After You File for DI: Claim Processing.