How to File a PFL Claim in SDI Online
The fastest and easiest way to file a Paid Family Leave (PFL) claim is online, using SDI Online.
1. Gather Required Information.You must provide the following information to file a PFL claim:
- First and last name.
- Social Security number.
- California Driver License number.
- Most current employer’s business name, phone number, and mailing address (as stated on your W-2 or paystub).
Provide the information below ONLY if it applies to you:
- Any wages you received or expect to receive from your employer (sick leave, paid-time-off [PTO], vacation pay, annual leave, and wages earned after your stopped working).
- Any workers’ compensation claim information.
Visit Benefit Programs Online (BPO) to complete a one-time registration.
- From the BPO login page, select Register to create an account. (To change the language of all pages to Spanish, select En español on the BPO login page.)
- Accept the Terms and Conditions.
- Provide a personal email address that is current and is used only by you.
- Set up a password that is between 8 and 20 characters. The password is case sensitive and must contain at least:
- One uppercase letter
- One lowercase letter
- One number
- One special character from this list: !@#$%^&*( )
- Create the Security Profile with security questions and answers and a personal image and caption.
- Once you submit your registration information, an email with a link will be sent to you. Select the unique link within 48 hours to complete your registration.
BPO registration is available 24 hours a day, 7 days a week.After you have registered for and logged in to BPO, select SDI Online which will direct you to the SDI Online Registration Options. An Employment Development Department (EDD) Customer Account Number will be provided upon completion of the registration process. A notification of registration will also be sent to you via email and US Postal Service. You will now use BPO to log in to SDI Online to file a claim.
3. Log In to File a New Claim.
Follow these directions to file a new claim through SDI Online:
- On the BPO login page, enter your email, and select Log In.
- Verify your Personal Image and Personal Caption are correct, then provide your password and select Log In.
- Select the SDI Online button.
- Select File a New Claim under the Main Menu on your SDI Online Home page.
- Select either Paid Family Leave Bonding or Paid Family Leave Care and follow the steps in each section to fill out the form. Note: If you are a new mother transitioning from a disability-related pregnancy claim, the form you need to complete, Claim for Paid Family Leave (PFL) Benefits – New Mother (DE 2501FP) will be located in your inbox once your Disability Insurance claim ends.
- Review your completed form information for accuracy.
- Select Submit to send the completed SDI Online Part A to the EDD.
- On the confirmation page, be sure to write down the Form Receipt Number. If this is a PFL care claim, you will need to provide this number to the care recipient’s physician/practitioner.
- When to submit a claim: Submit your claim no earlier than nine days after the first day your family leave begins, but no later than 49 days after your family leave begins or you may lose benefits.
- Duplicate claims: Do not submit duplicates of the same claim. This will delay claim processing.
4. Attach Additional Documentation Required.
Bonding – New Mother: No additional documents needed.
Bonding – Other: For mothers without a prior pregnancy disability claim, new fathers, and foster or adoptive parents, you will need to provide a Proof of Relationship document with your claim. You may mail it as a paper document to be matched to your claim or scan and upload it to your computer to submit with your claim using SDI Online. Select File a New Claim under the Main Menu on your home page and select Submit Electronic Paid Family Leave Bonding Attachment.
Care Claims: Along with your Part A Statement of Claimant, you must also provide the Care Recipient’s Authorization for Disclosure of Personal Health Information and Part C - Statement of Care Recipient signed by the care recipient or their authorized representative. These additional forms may be downloaded from the confirmation page when Part A is submitted online. You may scan and upload it to your computer to submit with your claim using SDI Online. Select File a New Claim under the Main Menu on your home page and select Submit Electronic Paid Family Leave Care Attachment. If using the paper claim form, it can be mailed to the EDD in the envelope provided.
You also need Part D - Physician/Practitioner’s Certification of the Claim for Paid Family Leave (PFL) Benefits (DE 2501F) completed and signed by the care recipient’s physician/practitioner. Provide your Form Receipt Number to the physician/practitioner so they can submit the medical certification. The physician/practitioner may submit the certification using SDI Online or you can have them complete and sign a paper version.
Be sure to talk to the physician/practitioner about their process for submitting a PFL claim; they do not all follow the same process.
It is your responsibility to have the physician/practitioner complete and sign the form and submit it to the EDD within 49 days from the date your family leave begins or you may lose benefits.
5. Completion of Your PFL Claim Filing
Your claim will not be processed until all the required sections (as explained in previous steps) of the application are received. The EDD will contact you with the status of your claim. If you want additional information on how to file a claim online through SDI Online, review the SDI Online Claimant Tutorial.
Your employer will be notified that you have submitted a PFL claim. However, medical information is confidential and will not be shared with your employer.
For more information, visit After You File for PFL: Claim Processing.