Job Seekers/Individuals Frequently Asked Questions

About Employment Development Department (EDD) Employment Services

Finding a Job

Forgotten Your CalJOBSSM Password?

Other Job-Related Information

About Employment Development Department (EDD) Employment Services

What are EDD Employment Services?
EDD Employment Services are California’s component of the federal/state public employment service system. Our role is to connect job seekers with employers through the One-Stop Career Centers.

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Who can benefit from Employment Services?
Any person who is a legal resident and authorized to work in the United States may apply for EDD’s employment services. California law requires all Employment Services applicants, whether or not they are United States citizens or nationals, temporary or resident aliens, residing in or outside of California, to provide documentary proof prior to receiving services. Learn more about legal status and authorization to work.

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What services are available?
For most job seekers, the self-service job search using CalJOBSSM will meet their employment needs. Job seekers who are not familiar with computers can get assistance from the customer service staff in One-Stop Career Centers.

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What if I need more assistance to find a job?
For job seekers whose career or occupational situation requires more than the self-service job search, One-Stop Career Centers have several no-fee employment assistance programs to help overcome barriers to finding a suitable job.

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Finding a Job

Does EDD have a program or system that will help me find work?
Yes, EDD provides access to employer job listings and to other employment-related services provided by EDD and other local agencies. Job seekers can use the Internet-based CalJOBSSM to search a database of employer job listings, and can enter their own applications for employers to view. EDD’s job listings are also available in the national Job Central system, along with job openings from all other states.

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How can I job hunt using the Internet?
The Internet is an excellent resource for jobs and employment information. EDD maintains CalJOBSSM, which has thousands of jobs listed by California employers. CalJOBSSM also enables job seekers to enter their résumés for review by employers who are looking for qualified workers. There is also a national Internet system, Job Central, which has employer job listings from all the states, including California. Many employers also have World Wide Web sites that include employment information. Use your favorite Web searcher. Often you can locate an employer on the Internet by entering the employer name between "http://www." and ".com/". For example, to locate Megamedia Incorporated, try entering "http://www.megamedia.com/."

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How can I get information and an application for jobs with the State of California?
The Careers in California Government provides information about exams and civil service job openings with the State of California.

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Forgotten Your CalJOBSSM Password?

I forgot my CalJOBSSM password.
Recovering your CalJOBSSM password is no problem. Just call our CalJOBSSM Customer Support Service Desk toll free at (800) 758-0398 between 8 a.m. and 5 p.m., Monday through Friday. A representative will have you back on CalJOBSSM right away.

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Other job-related information

What are “Right to Work” documents?
California state law requires that all job seekers show proof of authorization to work prior to receiving employment services from the Employment Development Department. For more information, visit the Information on Legal Status and Authorization to Work page.

Who do I contact if I have questions about my wages, hours, or working conditions?
The California Department of Industrial Relations is responsible for all labor law issues, including the following:

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Who do I contact about discrimination in the workplace?
For assistance with discrimination complaints, contact the California Department of Fair Employment and Housing.

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