Disaster Unemployment Assistance
To File a Claim
Unemployment Insurance (UI) claims, including claims for Disaster Unemployment Assistance (DUA), can be filed online, by phone, by mail, or by fax. The fastest and easiest option for individuals to file claims for UI benefits is online using eApply4UI. To file a claim by phone, call EDD at one the toll-free numbers between 8 a.m. and 12 noon (Pacific Time), Monday through Friday except holidays:
- English 1-800-300-5616
- Spanish 1-800-326-8937
- Cantonese 1-800-547-3506
- Mandarin 1-866-303-0706
- Vietnamese 1-800-547-2058
- TTY (non-voice) 1-800-815-9387
Individuals with current claims for benefits, who are unable to receive their Unemployment Insurance payments at their home due to the disaster or emergency, should contact their local post office.
Frequently Asked Questions
What if I lost my job and cannot work because of the disaster or emergency?
There are two programs you may be eligible for:
- Unemployment Insurance
If you are unemployed due to a disaster or emergency, you may be eligible for UI benefits.
When you file your UI claim, you must tell us that you are unemployed as a result of a disaster or emergency. Find information about Filing a UI Claim or call EDD at one of the numbers listed above in the To File a Claim section.
- Disaster Unemployment Assistance
If the President of the United States declares a disaster in your area, payment of Disaster Unemployment Assistance (DUA) may be authorized. Individuals who become unemployed as a result of the disaster, and who do not qualify for regular Unemployment Insurance (UI) benefits, may file for DUA. Refer to the EDD Fact Sheet Disaster Employment Assistance: English | Spanish.
What if I become ill or injured and cannot work because of a disaster or emergency?
Individuals who become ill or injured and cannot work, may be eligible for Disability Insurance (DI) benefits. Most California workers are covered under the State Disability Insurance (SDI) program. Covered workers fund this program through a deduction from their wages, and can receive approximately 55 percent of their lost wages, for up to one year, while unable to work. Refer to Disability Insurance Claim Process for additional information or call 1-800-480-3287.
Individuals with current claims for benefits, who are unable to receive their Disability Insurance payments at their home due to the disaster or emergency, should contact their local post office.
I need help in finding a job.
The Employment Development Department (EDD) provides a comprehensive range of employment services in partnership with other organizations. Refer to Find a Job. For additional information on job search assistance, online job listings, workshops, information on wages and trends, and other employment and training services within your community, contact your local America’s Job Center of CaliforniaSM (formerly known as One-Stop Career Centers). Another job search tool is California’s online resource, CalJOBSSM.
How do I find out more?
In a disaster or emergency, EDD offices within America’s Job Center of CaliforniaSM that are considered accessible and do not pose a health or safety threat to staff and the public will remain open. It is recommended that anyone seeking assistance from their local America’s Job Center of CaliforniaSM, call the facility first to confirm hours of operation.
In some disaster areas, local assistance centers will be setup to combine the resources of local, state, federal, and voluntary agencies. For more disaster assistance information and available resources, please visit the California Office of Emergency Services (CalOES), Individual Assistance website or contact at 916-845-8149.
Victims and Family Assistance, Other Resources . . .
- United States Postal Service (USPS) – If you have not received your mail, contact your local USPS office to obtain your mail or contact ASK USPS at 1-800-275-8777.
- Governor's Office of Emergency Services – Includes information about disaster relief and other available resources.
- Federal Emergency Management Agency (FEMA) – Information on applying for disaster assistance such as temporary housing assistance, disaster loans, and other needs. The site also includes news, assistance, and resources about recent disasters and emergencies. For more information, contact 1-800-621-FEMA (3362) or TTY 1-800-462-7585.
- State Insurance Commissioner – Insurance information to protect your home and property. Contact 1-800-927-HELP (4357).
- Red Cross – News and information about available shelter, supplies, etc. If you need immediate relief or assistance, contact 1-800-438-4636.