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Employment Development Department
Employment Development Department

Paid Family Leave (PFL) Automated Phone Information System

This information will help you use the State Disability Insurance (SDI) automated phone system. Before you dial our toll-free 800 numbers, please take time to review this information.

For PFL Claim and General Information

Special instructions or announcements may be played prior to the main menu. A brief description of menu items will then be provided. If you know the selection you want, you can press the number to bypass the main menu recording.

NOTE: SDI Online is only available in English and Spanish languages.

The Main Menu options are:

For information regarding the DI benefits, please hang up and dial 1-800-480-3287.

Mondays (all day) and weekdays between the hours of 10 a.m. and 3 p.m. are our busiest calling times. For faster service you can call outside of these hours.

At any time while using the automated phone system you may:

Press 9 to return to the Main menu.

Press the star key (*) to repeat the menu.

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Contact State Disability Insurance (SDI)