myEDD is the fastest way to apply for unemployment benefits and to get help resetting your password. You can also ask questions about your claim and chat with a live agent.

To start chatting with a live agent, select the blue Help button at the bottom of your UI Online homepage. Agents are available Monday to Friday, 9 a.m. to 2 p.m.

Unemployment Customer Service

Important: If we call you, your caller ID will show “St of CA EDD” or the UI Customer Service number 1-800-300-5616 or 833-978-2511.

Hours: 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.

Note: Monday and Tuesday mornings before 10 a.m. are our busiest call times, so we recommend calling at a different time.

English and Spanish: 1-800-300-5616
Armenian: 1-855-528-1518
Cantonese: 1-800-547-3506
Korean: 1-844-660-0877
Mandarin: 1-866-303-0706
Tagalog: 1-866-395-1513
Vietnamese: 1-800-547-2058
All Other Languages: 1-800-300-5616. Interpreter services are available free of charge.

California Relay Service (711): Provide the UI number (1-800-300-5616) to the operator.
TTY: 1-800-815-9387

Unemployment Automated Self-Service Line

Get information on how to apply, reopen an existing claim, or view your last payment issued. You can also:

• Certify for benefits using EDD Tele-Cert^SM.
• Request copies of your 1099G tax information.
• Find your local America’s Job Center of California^SM.

Hours: 24 hours per day, seven days per week

English: 1-866-333-4606
Spanish: 1-866-333-4606

For a list of office locations, visit State Disability Insurance Office Locations.

Important: myEDD is the fastest way to apply for benefits and get information about your Disability Insurance (DI) claim. Using myEDD, you can ask confidential questions about your claim and receive a direct response. From your SDI Online home page:

1. Select the Claim ID of your current claim.
2. Select Request Claim Update in the Claim Information section.
3. Choose a Request Type from the dropdown menu and select Next.
4. Add your specific question to your claim.

For more information, visit Disability Insurance.

To contact a DI representative, use the DI Automated Phone Information System:

• English: 1-800-480-3287
• Spanish: 1-866-658-8846
• All other languages: 1-800-480-3287 
  • Press 3 for free interpreter services
• California Relay Service (711): Provide the DI number (1-800-480-3287) to the operator
• TTY: 1-800-563-2441

Representatives are available 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.

For a list of office locations, visit State Disability Insurance Office Locations.

myEDD is the fastest way to apply for benefits and get information about your Paid Family Leave (PFL) claim. You can view your PFL claim status, access payment history and upload documents on SDI Online. From your SDI Online home page:

1. Select the link in the Status field for the Claim ID you want to check.
2. On the Claim Summary page under Claim Status, select the link for the information you need.

Important: You can ask a Paid Family Leave (PFL) question by visiting Ask EDD.

1. Select the category Paid Family Leave.
2. Select the sub-category Miscellaneous Inquiry.
3. Select the topic Other (Questions).

For more information, visit Paid Family Leave.

To contact a Paid Family Leave (PFL) representative, use the PFL Automated Phone Information System:

• English: 1-877-238-4373
• Spanish: 1-877-379-3819
• All other languages: 1-877-238-4373 
  • Press 3 for free interpreter services
• California Relay Service (711): Provide the PFL number (1-877-238-4373) to the operator
• TTY: 1-800-445-1312

Representatives are available 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.

A benefit overpayment is when you collect unemployment, disability, or Paid Family Leave (PFL) benefits you are not eligible to receive. It is important to repay overpayments to avoid collection and legal action.

Note: You can repay your overpayment by check before receiving the Benefit Overpayment Collection Notice. Review your Notice of Overpayment for instructions.

Important: You cannot repay your overpayment online until you receive a Benefit Overpayment Collection Notice (DE 8344JUDR) with your Claimant ID and Letter ID. We will mail you the Benefit Overpayment Collection Notice 30 days after we mail the Notice of Overpayment or the Notice of Denial of Benefits and Overpayment, or when an appeal is denied.

If you do not enroll in Benefit Overpayment Services, you can make a one-time payment online but remember you will still need Benefit Overpayment Collection Notice (DE 8344JUDR) with your Claimant ID and Letter ID.

Contact the Benefit Overpayment Collection Section at 1-800-676-5737 during normal business hours of 8 a.m. to 5 p.m. (Pacific time). We can help you with:

• Questions about your overpayment.
• Updating your address or phone number.
• Technical issues, including trouble enrolling in myEDD and Benefit Overpayment Services.

Visit Office Locator to find a Tax office near you.

To contact a Payroll Tax representative or to use the Automated Phone Information System:

• Phone: 1-888-745-3886
• California Relay Service (711): Provide the Payroll Tax Assistance number (1-888-745-3886) to the operator
• TTY: 1-800-547-9565

Representatives are available 8 a.m. to 5 p.m. (Pacific time), Monday through Friday, except on state holidays.

For more information and a listing of office locations, visit Contact Payroll Taxes. Visit Office Locator to find an employment tax office near you.

America’s Job Center of California^SM

Visit Office Locator to contact an America’s Job Center of California near you. For general workforce services information:

• Phone: 1-916-654-7799
• California Relay Service (711): Provide the Workforce Services number (916-654-7799) to the operator

To find a job, list a job opening, and browse other online employment services, visit CalJOBS^SM. For assistance, call CalJOBS at 1-800-758-0398.

Labor Market Information

For labor market information inquiries, visit the Contact LMI page.

Small Business/Disabled Veteran Business Enterprise (DVBE) Advocate
Email: SBDVBEAdvocate@edd.ca.gov
Phone: 916-654-7241

If you have comments, suggestions, or complaints, download and complete the Comments, Suggestions, and/or Complaints Form (DE 8123) in your preferred language. The following documents are PDFs. To complete them, you may need to download and save them on the computer, then open them with the no-cost Adobe Reader.

• DE 8123 – English (PDF)
• DE 8123 – Spanish (PDF)
• DE 8123 – Arabic (PDF)
• DE 8123 – Armenian (PDF)
• DE 8123 – Farsi (PDF)
• DE 8123 – Hindi (PDF)
• DE 8123 – Japanese (PDF)
• DE 8123 – Korean (PDF)
• DE 8123 – Mon-Khmer
• DE 8123 – Punjabi (PDF)
• DE 8123 – Russian (PDF)
• DE 8123 – Tagalog (PDF)
• DE 8123 – Thai (PDF)
• DE 8123 – Traditional Chinese (PDF)
• DE 8123 – Simplified Chinese (PDF)
• DE 8123 – Vietnamese (PDF)

You can also download the following Language Access Complaint posters:

• Language Access Complaint Poster (DE 8122) (PDF)
• Language Access Complaint Poster attachment (DE 8122A) (PDF)

If you think that you have been discriminated, please view the EDD Equal Opportunity Notice.