Taxpayer Advocate

The Office of the Taxpayer Rights Advocate is responsible for protecting California taxpayer rights during the taxation process. The Taxpayer Rights Advocate conducts several activities as part of this function.

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Taxpayer Advocate Office
Settlements Office
Publications and Marketing

Taxpayer Advocate Office

If you are unable to resolve an employment tax problem with the assigned Employment Development Department (EDD) representative and office manager, you may contact the Taxpayer Advocate Office for assistance.

The Taxpayer Advocate Office will review the issues and surrounding facts to make certain that the EDD has properly protected the rights of the taxpayer while also protecting the interests of the State of California. For detailed information about your rights as a taxpayer and/or an employer, refer to the Employers' Bill of Rights (DE 195) (PDF).

To contact the Taxpayer Advocate Office, please call or write:

Employment Development Department
Tax Branch, MIC 93
Taxpayer Advocate Office
PO Box 826880
Sacramento, CA 94280-0001
1-866-594-4177
Fax: 1-916-654-6969

Settlements Office

The Settlements Office was established to allow employers and the EDD to settle disputed liabilities, avoiding the risks and costs associated with prolonged litigation. To qualify for this program, you must have filed a timely petition or claim for refund, as the EDD can only enter into settlement agreements for nonfinal tax liabilities. For detailed information about the Settlements Program, refer to the Information Sheet: Settlements Program (DE 231SP) (PDF). If you have specific questions regarding the Settlements Program, you may contact the Settlements Office at:

Employment Development Department
Tax Branch, MIC 93
Settlements Office
PO Box 826880
Sacramento, CA 94280-0001
1-916-653-9130
Fax: 1-916-653-7986

Publications and Marketing

The EDD seeks to assist taxpayers in complying with employment tax laws by providing forms and publications that are informative and easy to understand. In addition, we ensure that our website contains accurate information and that we notify the public of new information in a timely fashion.

We are interested in your comments and suggestions on how we can clarify and/or simplify the employment tax reporting process. Send your comments or suggestions to:

Employment Development Department
Tax Branch, MIC 93
Publications and Marketing Services Group
PO Box 826880
Sacramento, CA 94280-0001
Fax: 1-916-654-6969

Contact the Tax Branch by email at pmsg@edd.ca.gov to recommend changes or improvements to the Payroll Tax webpages.

If you would like to contact us online, go to Ask EDD, select the category Payroll Tax, then select the topic Suggestion or Other.

The EDD also offers opportunities for the public to attend Payroll Tax Seminars.