Unemployment Insurance – After You File a Claim

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After you file your Unemployment Insurance (UI) claim, there are important steps you must take to make sure your UI benefit payments are not delayed or denied.

Important Next Steps

Look for Important Documents from the EDD

You will receive these documents in the mail within two weeks of filing your claim:

Certify for Benefits Every Two Weeks

You must provide the EDD with eligibility information every two weeks. This process is known as certifying for benefits. You can certify with UI OnlineSM, EDD Tele-CertSM, or by mail.

Report work and wages correctly while receiving UI benefit payments. Report any work you performed and wages you earned (even if you weren’t paid) every two weeks when you certify for UI benefits.

You are required to look for work every week to continue receiving benefit payments, unless otherwise instructed by the EDD. Report your work search every two weeks when you certify for UI benefits.

If you don’t look for work, your UI benefit payments could be delayed or denied.

Register for CalJOBSSM

You must add or update your résumé in CalJOBS within 21 days of filing your claim unless otherwise instructed by the EDD. If you don’t, your UI benefit payments could be delayed or denied.

Watch How to Register for CalJOBS and Post a Résumé (YouTube) for more information.

Receive Your Benefit Payments

When your first benefit payment is available, you will receive an EDD Debit CardSM in the mail. Once you activate the card you can track, use, and transfer your benefit payments.

Payment information is updated daily and is available through your UI Online account or by calling the UI Self-Service Phone Line at 1-866-333-4606.

Prepare for a Phone Interview

If we need additional information you may be scheduled for a phone interview. You will be notified of the date and time by mail and receive sample questions the interviewer may ask. Contact UI if you need to reschedule your phone interview.

Important: If you miss your phone interview, we will make a decision based on the available facts, which could result in your UI benefit payments being delayed or denied.

Before your interview:

Additional Information

California Training Benefits

California Training Benefits (CTB) allows you to further your education, upgrade your skills, or learn a new trade while receiving UI benefits.

If approved for CTB, you will not be required to look for work every week and may also be eligible for additional benefit weeks while completing your training or education.

Previous Disqualification or Overpayments

A previous UI claim disqualification or overpayment may affect your new UI claim.

If you were previously disqualified, refer to your Notice of Determination/Ruling (DE 1080CZ) (PDF).

If you previously received an overpayment, refer to your Notice of Potential Overpayment (DE 1447) (PDF).

Residents Moving Out of State

If you move out of California, you must actively look for work and register for job search assistance with the local employment office in your new state within 21 days of filing your California UI claim or you could be denied benefits.