Contact UI

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The answers to most of your questions can be easily found on this website by entering your topic in the search box or by accessing the FAQs.

If you still have any questions, comments, or suggestions about our website or the Employment Development Department, there are several ways to contact us:


  • UI OnlineSM

    The fastest way to ask a question about your claim is through UI Online. Once you log in, select Contact Us to get started. Don’t have a UI Online account? Register for UI Online today.

  • Ask EDD

    If you do not have a UI Online account and have a question that is not addressed in our FAQs section or on this website, or you would like to report fraud, contact us using Ask EDD. Some Ask EDD topics allow you ask a question and others are informational only.

    To help us answer your question, please include as much information as possible on the electronic forms. All of your information (e.g., Social Security Numbers) will be maintained in a fully secure environment.

    Note: Google Translate™ is not available within Ask EDD. For more information, please visit Google Translate™ Information.

By Mail

Download, print, and complete the Internet Comments, Complaints, or Suggestions form. You may need to download the free Adobe Reader to view and print this document. Mail your completed form to:

Employment Development Department
P.O. Box 826880 – UISD, MIC-40
Sacramento, CA 94280-0001

By Phone

The UI Self-Service Phone Line is available 24 hours a day, 7 days a week at: 1-866-333-4606

  • Get last payment issued information without waiting.
  • Certify for benefits using EDD Tele-CertSM.
  • Hear recorded general unemployment insurance information covering many topics. Some of the topics covered include how to file an appeal, Form 1099G overview and accessing your information, overpayment instructions, employment and training information and more. This option should be used if you do not need to speak with a representative.

EDD representatives are available by phone Monday through Friday, between 8 a.m. to 12 noon (Pacific Time), except on California state holidays.

To speak with a representative, please refer to the list of UI Phone numbers.