Contact Unemployment Insurance

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Contact Unemployment Insurance (UI) using one of the following ways:

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UI OnlineSM

UI Online is the fastest way to ask a question about your claim. Log in, then select Contact Us to get started. If you don’t have a UI Online account, register at UI Online Registration.


If you do not have a UI Online account and have a question about UI, or you would like to report fraud, visit Ask EDD.

Note: Google Translate™ is not available within Ask EDD. For more information, please visit Google Translate™ Information.

Download, print, and complete Comments, Suggestions, and/or Complaints (DE 8123) (PDF). You may need to download the no-cost Adobe Reader to view and print this document. Mail your completed form to:

Employment Development Department
PO Box 826880 – UISD, MIC-40
Sacramento, CA 94280-0001

Contact us by phone to:

  • Get information on your last payment issued.
  • Certify for benefits using EDD Tele-CertSM.
  • Get information on how to file a new UI claim or reopen an existing claim.
  • Request copies of your 1099G tax information.
  • Find your local America’s Job Center of CaliforniaSM.

To speak with an EDD representative, call the UI Self-Service Phone Line at 1-866-333-4606 Monday through Friday, between 8 a.m. to 12 noon (Pacific Time), except on California state holidays.

If you do not need to speak with an EDD representative, call the UI Self-Service Phone Line 24 hours a day, 7 days a week at 1-866-333-4606.

UI Phone Numbers

UI phone numbers by language
Language Phone Number
  • File Claims
  • Payment Information
  • General Information
  • Presentación de Solicitudes
  • Información sobre su Pago
  • Información General
  • Nộp đơn xin
  • Thông tin về chi phiếu
  • Thông tin tổng quát

Deaf and Hard of Hearing Customers

Deaf and hard of hearing callers can contact EDD using one of the following:

  • Teletypewriter (TTY) at 1-800-815-9387: (This option does not use the California relay System and is recommended).
  • California Relay Service: If you are calling outside of California, use your state’s relay service.