Contact Information for Unemployment Insurance
We’re Here for You
Choose the most convenient way to reach us.
Use UI OnlineSM
If you do not have a UI Online account and have a question about UI, or you would like to report fraud, you can Ask EDD.
UI Phone Directory
Find the right telephone number you need for unemployment insurance, including our self-service line. This directory outlines phone numbers by languages spoken too.
|English and Español
Hours: 8 a.m. to 8 p.m. (Pacific time), seven days a week, except on California state holidays.
|English (Self-Service Line)
Hours: 24 hours a day, 7 days a week
Note:If you receive a phone call from the EDD, your caller ID may show “St of CA EDD” or the UI Customer Service number 1-800-300-5616.
Deaf and Hard of Hearing Customers
Deaf and hard of hearing callers can contact EDD using one of the following:
- Teletypewriter (TTY) at 1-800-815-9387: (This option does not use the California Relay Service and is recommended).
- California Relay Service (711): Provide the UI number (1-800-300-5616) to the operator.
- Note: If you are calling outside of California, use your state’s relay service.
Share Your Insights with Us
Download, print, and complete Comments, Suggestions, and/or Complaints (DE 8123) (PDF). You may need to download the no-cost Adobe Reader to view and print this document. Mail your completed form to:
Employment Development Department
PO Box 826880 – UISD, MIC-40
Sacramento, CA 94280-0001
Last Revised: 4/20/2021