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Register and Create an Account

File for unemployment quickly and easily online. Follow these steps to register and create an account with myEDD. Then, file a claim and manage your unemployment benefits with UI Online.

You can also file for unemployment by phone, mail, or fax.

Register to Create an Account

Creating an account is an important step as soon as you qualify for unemployment benefits.

Filing for unemployment begins with registering for an account. To file, you must register with myEDD to create an account.

Once you have an account set up, you can start using UI Online when:

  • You receive an email saying you’ve been registered. Then you can begin using UI Online immediately.
  • You receive your EDD Customer Account Number in the mail. Once you have this, you can register for UI Online.

From myEDD, select UI Online to file a claim for unemployment or to create and access your UI Online account.

Use UI Online to File Your Claim

Log in with myEDD and select File New Claim to file for unemployment benefits online.

Get Your Information in Order

Review our video, UI Online File a New Claim, to learn what information you need.

Be sure to provide all employment information accurately and completely.

  • Check for spelling and be precise about your employer names.
  • Confirm your Social Security number and California Driver’s License or ID number.
  • Check that everything provided matches how you have it on your submitted tax forms.

Prepare to Apply

File for unemployment in the first week that you lose your job or have your hours reduced. Your claim begins the Sunday of the week you applied for unemployment. 

  • If you filed for unemployment within the last 52 weeks (12 months) and have not exhausted your benefits, you must reopen your claim to restart your benefits. You can use UI Online to do this step.
  • If you have run out of benefits, you are unemployed, and your benefit year has expired, you will need to file a new claim through UI Online.

If you have worked for the federal government or in the military in the last 18 months, you cannot file online.

Log In to UI Online to Manage Your Claim

Once you have filed a claim online, you can use UI Online to:

  • Get your latest claim and payment information.
  • Certify for continued benefits and report work and wages.*
  • Update your address and phone number.
  • Receive important notifications such as reminders to certify for benefits.
  • View in-person and phone appointments and reschedule a phone interview appointment.
  • View, print, or request a copy of your Form 1099G tax information from the past five years.
  • Manage any benefit overpayment you may have received.
  • Ask a question.

*You will be required to certify your claim every two weeks. You can complete this step on UI Online.

Answers to Frequently Asked Questions

You must first register for myEDD to file for unemployment.

  1. Create your myEDD account.
  2. Log In to myEDD, select UI Online.
  3. Select File New Claim to apply.

You must first register for myEDD to file for unemployment.

Once you create your myEDD account, you can start using UI Online when:

  • You receive an email stating that you’ve been registered. Then you can begin using UI Online immediately.
  • You receive your EDD Customer Account Number in the mail. Once you have this, you can register for UI Online.

Yes. You must first register for myEDD to file for unemployment.

There are some exceptions. If you have worked for the federal government or in the military during the last 18 months, you cannot file online.

The EDD Customer Account Number (PDF) is a unique, ten-digit account number we assign you.

Yes, you will receive an EDD Customer Account Number (PDF) whether you filed online, by phone, or by mail.

You will receive your EDD Customer Account Number in one of two ways:

  • Email: You will receive an email to your preferred email address on record.
  • Mail: You will receive a letter with your EDD Customer Account Number about 10 days after you file your claim.

View all UI Online FAQs for more information.

Access Your Account

Once you have an account with myEDD, you can view the status of your claim, certify for benefits, and get up to date claim and payment information all on UI Online.

For Your Privacy and Protection

Phishing and scamming attempts come in many forms, including fraudulent phone calls. The most reliable way to know with certainty that you are interacting with us is to communicate through your UI Online account.

Additional Resources